News - Ministry of Consumer Services

1. Top 10 Consumer Complaints In 2009
   Concerns about collection agencies and home repairs and renovations lead the list of top 10 consumer complaints in 2009.
   January 29, 2010 4:10 PM | Ministry of Consumer Services
2. Hamilton Woman Posing As Service Dog Trainer Sentenced to 15 Days In Jail And 24 Months Probation
   As a result of an investigation by Ontario's Ministry of Consumer Services, Hamilton Provincial Offences Court has convicted Jacqueline Wilson of K9 Kingdom Service Dogs, a company not registered to do business in Ontario, on two counts of engaging in an unfair practice and one count of failing to provide a contract that meets the requirements of Ontario's consumer protection legislation.
   January 27, 2010 3:00 PM | Ministry of Consumer Services
3. Fitness Memberships - Know Your Rights
   It's a new year - and many people resolve to get fit and healthy by joining a fitness club.
   January 15, 2010 10:00 AM | Ministry of Consumer Services
4. Improving Protection for Consumers Buying Cars

   Ontario is providing consumers with improved protections when they buy or lease new and used cars.

   January 12, 2010 10:30 AM | Ministry of Consumer Services
5. Retail Store Closings Over The Holidays

   As we enter one of the busiest retail times of the year, Ontario is encouraging shoppers to plan ahead and get holiday shopping done early for holiday celebrations.

   December 18, 2009 11:00 AM | Ministry of Consumer Services
6. Cost of Payday Loans Capped
   Ontario is capping the cost of payday loans. Starting today, individuals getting payday loans may not be charged more than $21 for each $100 borrowed.
   December 15, 2009 9:00 AM | Ministry of Consumer Services
7. 
   Ontario Educates Consumers On Smart Shopping Tips
   Ontario is educating consumers on smart shopping tips with the release of the 2010 Smart Consumer Calendar.  
   November 18, 2009 11:30 AM | Ministry of Consumer Services
8. Belleville Contractors Get 250 Days in Jail

   Jason and David Hicks, operating as Sunrooms Plus, were sentenced to 130 days and 120 days respectively in Belleville court on November 5, 2009 for violations of Ontario's Consumer Protection Act.

   November 16, 2009 2:00 PM | Ministry of Consumer Services
9. Burlington Car Repair Business Fined $20,000

   Bruce Campbell and Robert Phelan of Mister Transmission on Fairview Street in Burlington have been fined $20,000 as a result of an investigation by Ontario's Ministry of Consumer Services.  The fines were levied in Burlington Provincial Offences Court on November 3, 2009.

   November 9, 2009 4:30 PM | Ministry of Consumer Services
10. Ottawa Renovator Sentenced to 75 Days In Jail
    The Ontario court of Justice has sentenced Hubert Belisle of H.B. Pro-Expert Renovations to 75 days in jail on November 2, 2009 for engaging in unfair practices. The sentence was handed down in relation to an elderly couple who entered into a contract to have home renovations done at their home in Nepean, Ontario.
    November 5, 2009 9:23 AM | Ministry of Consumer Services
11. Strengthening Ontario's Wine and Grape Industry
    Ontario wine-drinkers will soon have access to clearer labelling on bottles of wine made of locally grown grapes.
    
    
    October 13, 2009 3:03 PM | Ministry of Consumer Services
12. Ontario Improving Protection For Travel Consumers

    Ontario is taking steps to further protect travellers if a tour operator or travel agent goes out of business.

    July 24, 2009 11:00 AM | Ministry of Consumer Services
13. Payday Loan Users Get Stronger Protection
    June 30, 2009 1:00 PM | Ministry of Consumer Services
14. Ontario Protects Payday Loan Users

    Ontario is taking steps to provide additional protection for users of payday loan services.

    March 13, 2009 11:27 AM | Ministry of Consumer Services
15. Store Closings On Family Day
    Ontario is reminding residents to get ready to celebrate Family Day with loved ones - and plan ahead to get everything you need to enjoy this special day.
    
    February 9, 2009 2:50 PM | Ministry of Consumer Services