The Ministry of Revenue, through an initiative known as ONT-TAXS - Ontario's Tax Services, is introducing new tax administration tools that deliver faster and more convenient service for our tax clients. These changes will meet business demand for more choice, less red tape and improved efficiency in the service they get from government.

ONE TOLL-FREE NUMBER - 1 866 ONT-TAXS (668-8297)

Our new toll-free number is easy to remember - 1 866 ONT-TAXS (668-8297). It replaces 39 toll-free numbers currently used to access Ministry of Revenue services. Through the new interactive telephone system, clients will have "one-window" service delivery and convenient access to information, 24 hours a day, 7 days a week.

ONE BUSINESS NUMBER - FOR ALL ACCOUNTS

One business, one identifier. You only need one Business Number (BN) for access to information about your federal and provincial government tax accounts.

Ontario is joining the federal government and other provinces in using the Canada Revenue Agency Business Number to securely identify a business and its associated tax accounts.

The Business Number will be phased in for new and existing Retail Sales Tax clients starting in the summer of 2008. Other statutes will follow later. For example, the Business Number for Employer Health Tax will be phased in during the fall of 2008.

ONT-TAXS ONLINE - SIMPLE, SECURE, FREE

ONT-TAXS online, is Ontario's fast, easy, bilingual and secure way to access your tax information, where and when it's convenient - 24 hours a day, 7 days a week. The new online service will be phased in this summer starting with a small group of Retail Sales Tax volunteers. By the fall of 2008, online service will be available to most of our tax clients.

ONT-TAXS online is convenient and will save time by allowing businesses to:

• File tax returns
• Make payments on their tax account
• View up to four years of account history
• Update account information

Protecting your security and tax information

To access ONT-TAXS online, users need to first register with the Ontario government's "ONe-key" service. Registration is a simple one-time process that verifies user's identity and allows access to secure online business with the Government of Ontario.

STREAMLINING AND IMPROVING BUSINESS PROCESSES

The Ministry of Revenue is also working to find ways to make it easier to do business with us and reduce paper burden. This includes:

• Improving technology and internal processes to better support business activities.
• Reducing the number of forms and letters required to do business with us.
• Simplifying forms to make them easier to understand and complete.